API (api.praatbox.com)
operational
Widget CDN (praatbox.com/widget.js)
operational
Dashboard
operational
Webhook delivery
operational
Knowledge crawler
operational
LLM inference (EU primary)
operational
LLM inference (EU backup)
operational
Email delivery (transactional)
operational
Recent incidents
Apr 22, 2026
Webhook delivery delays in eu-west-3
23 min elevated p95 latency on webhook fan-out due to a Redis node restart. No events lost. Postmortem published.
Apr 09, 2026
Brief dashboard 502s during deploy
4 min of 502s while a new dashboard release rolled out. Caused by a missing health check on the new pod template; reverted, fixed, redeployed.
Mar 18, 2026
LLM inference primary degraded
11 min of slower replies on the EU primary inference cluster. Auto-failover to backup engaged at the 3-min mark; visitors saw +800ms p95 during the window.
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