Why we built it
Most chat tools are a contact form with a smiley face bolted on. We kept watching small teams drown in the same handful of questions — opening hours, refund policy, where's my order — while the genuinely hard conversations waited in line behind them. We wanted one box that reads your docs, answers the obvious, and gets out of the way for the rest.
So we built exactly that, then opened it up to other teams.
Where we are
Praatbox is a product of Kaya Core, Inc., built by a small remote team and hosted on Cloudflare. Questions? We're at support@praatbox.com.
The team
A small, independent team across engineering, design, and support. We're not chasing headcount — we'd rather ship a product that needs less of it.
What we believe
- Software should answer questions, not generate more.
- Defaults beat dashboards. The best feature is one you don't have to configure.
- Email is fine. Slack is optional. Most meetings could be a Loom.
- EU hosting is not a feature, it's a baseline.
- The best support team is invisible — because the questions got answered before they reached a queue.
Independent
Independent and self-funded under Kaya Core, Inc. No board to please but our customers.