Self-hosted

Need it on your own infrastructure?

Praatbox runs as a managed cloud product today, hosted entirely in the EU. A packaged self-hosted edition isn't generally available — but if data residency or compliance rules mean you need an on-premise or single-tenant deployment, we want to hear about it.

How Praatbox runs today

The managed product runs on Cloudflare's EU edge: the API, the widget bundle, and the dashboard, with conversation and knowledge data stored in the EEA. For most teams the EU-hosted cloud already satisfies data-residency requirements without running anything yourself.

If you need to run it yourself

A self-hosted or single-tenant deployment is something we'll scope on a case-by-case basis rather than ship as an off-the-shelf package. The kinds of requirements we can usually work with:

  • Strict data residency beyond “EU region” — a specific country or your own cloud account
  • A single-tenant instance isolated from other customers
  • Compliance teams that need to inspect the runtime or hold the data themselves
  • Bring-your-own LLM provider or a locally hosted model

Talk to us

If any of that describes your situation, get in touch and tell us what your constraints are. We'll be straight with you about what's feasible and what isn't.