Customers

Teams that got their afternoons back.

Real metrics from real customers running Praatbox in production. We update this page every quarter — these numbers are pulled, not picked.

Glodinas Finance

67% deflection in 6 weeks

"We replaced two SaaS tools and a part-time contractor with Praatbox in an afternoon — and our CSAT actually went up."

Anouk de Vries · Head of CX

67%
Tickets deflected
1.4s
First reply
+0.4
CSAT delta
Studiobloom

From sign-up to live in 8 minutes

"The setup was suspicious in how fast it was. Eight minutes from sign-up to first ticket deflected."

Maarten K. · Founder

8 min
Time to live
0
Engineers needed
3x
Reply throughput
Northtree

Multilingual, finally

"Our French and German visitors finally get same-day answers. Without us hiring anyone in Paris or Berlin."

Sara L. · Ops Lead

12
Languages live
91%
Resolved in language
−42%
Backlog
Grain Co.

AI 70 / human 30, finally a clean split

"The handoff is the killer feature. AI does 70%, my team handles the 30% that needs them. Nobody steps on each other's toes."

Devon R. · Support Manager

70%
AI handled
30%
Human
100%
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