AI customer chat — built for the inbox you wish you had

The chat widget that actually answers.

Praatbox drops a single line of script onto your site and turns it into a tireless, on-brand support agent — trained on your docs, fluent in 30+ languages, and ready to hand off to a human the moment it matters.

No credit card to startSetup in <3 minutesCancel anytime
PPraatbox · Demo store
Hey there — what can we help with?
Replies in seconds
I'm Praatbox — trained on this store's docs. Ask anything.
Built for teams shipping fast — from 4-person studios to fintech support desks.
STUDIOBLOOMGRAIN/COHALCYON
How it works

Three steps from blank to brilliant.

Most teams have Praatbox live before their coffee gets cold. The longest part is choosing the accent color.

01

Drop in one script tag.

Paste a single <script> snippet into your site, or install via Shopify, Webflow, WordPress, or Framer.

<!-- Add to <head> -->
<script
  src="https://app.praatbox.com/widget.js"
  data-partner="px_4f9..."
  async></script>
02

Feed it what you know.

Upload your help docs — PDF, Word, Markdown, or text. Praatbox extracts the text and indexes it, so the AI answers from your own content.

03

Watch it answer.

Visitors get instant, on-brand answers. You get a clean inbox with anything the AI couldn't close.

What's inside

An inbox, an AI, and a brain that learns.

Everything you'd build if you had two more engineers and a long weekend.

Trained on your docs.

Upload your help docs — PDF, Word, Markdown, or text. Praatbox extracts the text and indexes it in minutes, so answers come from your content.

handbook.pdfreturns-policy.docxfaq.mdpricing.txt

Analytics that earn their keep.

See deflection rate, top intents, hand-off triggers, and the questions your docs don't answer yet.

Conversations · 30d+24%

Live agent handoff.

When a visitor asks for a person, the conversation is flagged for your team — same thread, full context, ready to pick up.

AIAVMKSL+3

Matched to your brand.

Your color, your logo, your greeting and agent name. Edit it in the dashboard — changes go live without touching your site.

Answers in 30+ languages.

Visitors write in their own language and the AI replies in kind — no translation files to manage. The widget chrome ships in NL, EN, DE, and FR.

NLENDEFRESITPTPL+22

EU-hosted. Private by design.

EU-region hosting on Cloudflare. Role-based access and a full audit trail come standard.

EU regionGDPRAES-256Audit trail
Live widget

Click around. It's the real thing.

This is the Praatbox widget running with mocked data. Try the suggested replies, type your own, watch it think.

PPraatbox · Demo store
Hey there — what can we help with?
Replies in seconds
I'm Praatbox — trained on this store's docs. Ask anything.
Your control room

One inbox, one AI teammate.

Praatbox handles the easy stuff and hands you everything that needs a human — with the full conversation in front of you, ready for you to take over.

app.praatbox.com/dashboard
AVAnouk

Good morning, Anouk.

184 conversations handled overnight · 12 waiting on you · CSAT 4.7

CONVERSATIONS · 30D
0
+24% vs prior 30d
AI DEFLECTION
0%
+4 pts vs prior 30d
FIRST REPLY
0.0s
−0.3s vs prior 30d
CSAT
0.0
+0.2 vs prior 30d

Conversations · 14 days

AI handled vs human handoff per day

AI handled · 860Human · 332~ 142h saved

Open inbox

Waiting on a human

12
ML
Maya Lukic
Walk me through upgrading to Professional?
Waiting14m
SR
Sam Rivera
What's your refund policy? — answered.
AI · Resolved32m
AK
Anna Kowalski
Voice · 0:42 — asking about Shopify integration
Open1h
DM
Dev Mehta
Webhook signature mismatch — fixed by regenerating.
AI · Resolved2h
AIAssisted reply for Tompreview · on the roadmap

"We've reproduced the Safari 30s cut-out and it's a known regression in Safari 17.4 with our voice player. We pushed a fix at 14:02 — could you reload and try again? If it's still happening, here's a workaround in the meantime…"

📄 Voice player · v2.4 release notes📄 Help Center · Safari issues
01Live KPIs across every channel
02AI deflection trend you can defend
03Hands you only what needs you
04Assisted reply drafts (preview)
Pricing

Pricing that scales with your traffic.

Start free, upgrade when your site outgrows the Starter cap. Every plan ships with the AI chat widget — bigger plans add voice, handoff, analytics, and white-label.

Starter

For a single site finding its feet.

€19/mo
  • 1 website
  • 10,000 messages / mo
  • AI chat widget
  • Email support
Start for free

Business

For portfolios and agencies.

€99/mo
  • Unlimited websites
  • 200,000 messages / mo
  • Custom AI model
  • White-label widget
  • Dedicated support
Start for free

Prices in Euro, excluding VAT. Cancel from the dashboard at any time.

67%
Typical tickets deflected
1.4s
Typical first reply
30+
AI reply languages
9 min
Typical time to live

Illustrative figures for a typical Praatbox setup — your numbers depend on traffic and content.

Customer voices

"We replaced two SaaS tools and a part-time contractor with Praatbox in an afternoon — and our CSAT actually went up."

A
Anouk de Vries
Head of CX, Veldhuis Co.

"The setup was suspicious in how fast it was. Eight minutes from sign-up to first ticket deflected."

Maarten K.
Founder, Studiobloom

"Our French and German visitors finally get same-day answers. Without us hiring anyone."

Sara L.
Ops Lead, Northtree

"The handoff is the killer feature. AI does 70%, my team handles the 30% that needs them."

Devon R.
Support Manager, Grain Co.

Representative scenarios — sample names and figures shown for demonstration.

For developers

One script tag. Zero dependencies.

No bundler config, no React peerdep, no SDK to learn. Praatbox ships as a single self-contained widget.js — load it async, configure it with data attributes, and it's live.

  • One self-contained script.js — loaded async, after first paint
  • A small JS API on `window.PraatboxChat` — open and close on demand
  • DOM events for open and close, ready for your analytics
  • No bundler, no React peer dependency, nothing to learn
<!-- Add before </body> — that's it. -->
<script
  src="https://app.praatbox.com/widget.js"
  data-license="px_4f9c2a"
  data-color="#1b6e3b"
  data-position="bottom-right"
  async></script>
Start free

Ship support that doesn't sleep.

Sign up in two minutes. Cancel in one. Feel the difference in your inbox by tomorrow.

Start free — no card