AI customer chat — built for the inbox you wish you had

The chat widget that actually answers.

Praatbox drops a single line of script onto your site and turns it into a tireless, on-brand support agent — trained on your docs, fluent in 30+ languages, and ready to hand off to a human the moment it matters.

14-day free trialSetup in <3 minutesCancel anytime
PPraatbox · Glodinas
Hey there — what can we help with?
Replies in seconds
Hi! I'm Praatbox — trained on the Glodinas docs. Ask me anything.
Trusted by teams shipping fast — from 4-person studios to fintech with 400 agents.
STUDIOBLOOMGRAIN/COHALCYON
How it works

Three steps from blank to brilliant.

Most teams have Praatbox live before their coffee gets cold. The longest part is choosing the accent color.

01

Drop in one script tag.

Paste a single <script> snippet into your site, or install via Shopify, Webflow, WordPress, or Framer.

<!-- Add to <head> -->
<script
  src="https://praatbox.com/widget.js"
  data-partner="px_4f9..."
  async></script>
02

Feed it what you know.

Point Praatbox at your help center, PDFs, Notion, or sitemap. It reads, indexes, and stays in sync — automatically.

03

Watch it answer.

Visitors get instant, on-brand answers. You get a clean inbox with anything the AI couldn't close.

What's inside

An inbox, an AI, and a brain that learns.

Everything you'd build if you had two more engineers and a long weekend.

Trained on your stack.

Connect docs, PDFs, Notion, Intercom articles, or a sitemap. Praatbox indexes everything in minutes and keeps it fresh on a schedule you set.

help.glodinas.com/*notion.so/teampolicies.pdffaq.md+12 sources

Analytics that earn their keep.

See deflection rate, top intents, hand-off triggers, and the questions your docs don't answer yet.

Conversations · 30d+24%

Live agent handoff.

When AI hits its limit, a human picks up — same thread, full context, zero friction.

AIAVMKSL+3

Pixel-matched to your brand.

Your color, your typeface, your voice. Edit, preview, ship — all without redeploying.

30+ languages, out of the box.

Auto-detects the visitor's language and replies in kind. No translation files, no extra config.

NLENDEFRESITPTPL+22

EU-hosted. SOC 2 in flight.

Data stays in Frankfurt. PII redaction, role-based access, and a full audit trail come standard.

EU-FrankfurtGDPRSOC 2 (in flight)SSO/SAML
Live widget

Click around. It's the real thing.

This is the Praatbox widget running with mocked data. Try the suggested replies, type your own, watch it think.

PPraatbox · Glodinas
Hey there — what can we help with?
Replies in seconds
Hi! I'm Praatbox — trained on the Glodinas docs. Ask me anything.
Your control room

One inbox, one AI teammate.

Praatbox handles the easy stuff and hands you everything that needs a human — with the context, the source citations, and a suggested reply ready to send.

app.praatbox.com/dashboard
AVAnouk

Good morning, Anouk.

184 conversations handled overnight · 12 waiting on you · CSAT 4.7

CONVERSATIONS · 30D
0
+24% vs prior 30d
AI DEFLECTION
0%
+4 pts vs prior 30d
FIRST REPLY
0.0s
−0.3s vs prior 30d
CSAT
0.0
+0.2 vs prior 30d

Conversations · 14 days

AI handled vs human handoff per day

AI handled · 860Human · 332~ 142h saved

Open inbox

Waiting on a human

12
ML
Maya Lukic
Walk me through upgrading to Professional?
Waiting14m
SR
Sam Rivera
What's your refund policy? — Got it. Thanks!
AI · Resolved32m
AK
Anna Kowalski
🎤 Voice · 0:42 — Asking about Shopify integration
Open1h
DM
Dev Mehta
Webhook signature mismatch — fixed by regenerating.
AI · Resolved2h
AISuggested reply for Tomdrafted in 1.4s

"We've reproduced the Safari 30s cut-out and it's a known regression in Safari 17.4 with our voice player. We pushed a fix at 14:02 — could you reload and try again? If it's still happening, here's a workaround in the meantime…"

📄 Voice player · v2.4 release notes📄 Help Center · Safari issues
01Live KPIs across every channel
02AI deflection trend you can defend
03Hands you only what needs you
04With a reply already drafted
Pricing

Pricing that scales with your traffic.

Start free, upgrade when your site outgrows the Starter cap. Every plan ships with the AI chat widget — bigger plans add voice, handoff, analytics, and white-label.

Starter

For a single site finding its feet.

€29/mo
  • 1 website
  • 10,000 messages / mo
  • AI chat widget
  • Email support
Start for free

Business

For portfolios and agencies.

€149/mo
  • Unlimited websites
  • 200,000 messages / mo
  • Custom AI model
  • White-label widget
  • API access
  • Dedicated support
Start for free

Prices in Euro, excluding VAT. Cancel from the dashboard at any time.

67%
Avg. tickets deflected
1.4s
Median first reply
30+
Languages
9 min
Median time to live
Customer voices

"We replaced two SaaS tools and a part-time contractor with Praatbox in an afternoon — and our CSAT actually went up."

A
Anouk de Vries
Head of CX, Glodinas Finance

"The setup was suspicious in how fast it was. Eight minutes from sign-up to first ticket deflected."

Maarten K.
Founder, Studiobloom

"Our French and German visitors finally get same-day answers. Without us hiring anyone."

Sara L.
Ops Lead, Northtree

"The handoff is the killer feature. AI does 70%, my team handles the 30% that needs them."

Devon R.
Support Manager, Grain Co.
For developers

One script tag. Zero dependencies.

No bundler config, no React peerdep, no SDK to learn. Praatbox ships as a single self-contained widget.js — load it async, configure it with data attributes, and it's live.

  • 12kb gzipped, lazy-loaded after first paint
  • TypeScript types & a JS API on `window.Praatbox`
  • Webhooks for every conversation event
  • Self-host the widget on your CDN if you want
<!-- Add to <head> — that's it. -->
<script
  src="https://praatbox.com/widget.js"
  data-partner="px_4f9c2a"
  data-color="#1b6e3b"
  data-locale="auto"
  async></script>
Start free

Ship support that doesn't sleep.

Sign up in two minutes. Cancel in one. Feel the difference in your inbox by tomorrow.

Start free — no card